All Systems Operational
Website Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.91 % uptime
Today
Credential Registration Operational
90 days ago
99.89 % uptime
Today
Exports ? Operational
90 days ago
99.84 % uptime
Today
Extractions Operational
90 days ago
99.61 % uptime
Today
Invoice Operational
90 days ago
100.0 % uptime
Today
Annual Tax Returns Operational
90 days ago
100.0 % uptime
Today
Monthly Tax Returns Operational
90 days ago
100.0 % uptime
Today
RIF Tax Returns Operational
90 days ago
100.0 % uptime
Today
Tax Status Operational
90 days ago
100.0 % uptime
Today
Tax Compliance Operational
90 days ago
100.0 % uptime
Today
Tax Retention Operational
90 days ago
97.33 % uptime
Today
Issuing ? Operational
90 days ago
100.0 % uptime
Today
SAT Operational
90 days ago
98.55 % uptime
Today
CFDI Portal Operational
90 days ago
100.0 % uptime
Today
Tax Compliance Portal Operational
90 days ago
100.0 % uptime
Today
Tax Retention Portal Operational
90 days ago
91.11 % uptime
Today
Customer Support Tools Operational
Support Portal Operational
Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Production - API Response Time
Fetching
Production - API Error Rate
Fetching
Sandbox - API Response Time
Fetching
Sandbox - API Error Rate
Fetching
Past Incidents
Jan 25, 2022
Resolved - Problem is solved.
Jan 25, 13:22 CST
Identified - We've spotted that for specific taxpayers the annual extractor is erroring. We're currently investigating the issue, and will provide an update soon.
Jan 25, 12:39 CST
Investigating - The SAT portal for annual tax returns is currently experiencing intermittent issues causing the extractions to sometimes fail. We will report back when the SAT is responding properly.
Jan 25, 12:18 CST
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 05:50 CST
Verifying - Verification is currently underway for the maintenance items.
Jan 20, 04:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 02:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 19, 19:04 CST
Jan 19, 2022
Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 19, 15:02 CST
Monitoring - We've founded the issue, API seems to be back.
Jan 19, 13:43 CST
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 19, 13:16 CST
Jan 18, 2022
Resolved - We think the impact from the issue is over.
Jan 18, 17:33 CST
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 18, 17:21 CST
Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 18, 15:35 CST
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 18, 14:28 CST
Monitoring - Performance has returned to normal. We're currently monitoring to ensure there are no further issues.
Jan 18, 14:21 CST
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jan 18, 14:08 CST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - This incident has been resolved.
Jan 11, 12:36 CST
Update - We are continuing to work on a fix for this issue.
Jan 11, 12:35 CST
Update - We are continuing to work on a fix for this issue.
Jan 11, 12:34 CST
Update - [Comment from Opsgenie]Igor Nóbrega closed alert: "[Statuspage]identified - Tax Retentions Error Rate"
Jan 5, 09:54 CST
Update - We are continuing to work on a fix for this issue.
Dec 17, 14:04 CST
Update - The SAT portal is still not responding. We are marking Tax Retention as a partial outage as we are not able to process any tax retentions at this time, but we can still accept new extractions.
Dec 13, 16:13 CST
Identified - The SAT portal for tax retentions is currently experiencing intermittent issues causing the extractions to sometimes fail. We will report back when the SAT is responding properly.
Dec 13, 15:26 CST